Terms and conditions in the case of 1giftshop.com

Ing. Alena Mudrochova
Pod Zameckem
500 06 Hradec Kralove Czech Republic

PrivacyYour privacy is very important to us. 

Our 1giftshopwillnever share your personal information with any other person or individual.

If you choose our mailing list / newsletter, your contact details will only be stored for the purpose of keeping you up to date with specials, contests and general news. Your personal datawill never bedisclosed.

Our 1giftshop automatically receives and stores information about our server logs from your browser, including your Internet Protocol (IP) address, cookie information and your page requests. This is common in any online store.

CookiesOur 1giftshop, like other online shops, uses cookies in the operation of its shopping cart. 

When you visit 1giftshop, your unique cookie identifies your web browser and your shopping cart content. You cannot use our shopping cart if you have disabled cookies.

and exchanges Please do not hesitate to contact us if there is a problem with an order. We 

can offer you most things very quickly, easily and with a minimum of excitement. A satisfied customer is very important to us.

Our 1giftshop will exchange or give a refund if you are dissatisfied with your toy. The items must be returned in their original condition, unused and without damage to the product or packaging. In order for 1giftshop to accept the return, a return number must be accompanied by it. Please contact us to get this number before returning the item. This is to ensure that your return runs smoothly and we understand the reasons for your return.

The shipping address for returning the item is indicated by the authorization number. It will take about 5 days (after receipt) for your refund to be processed. 

Cancel your order You can cancel any item from your toy order or your total order, i fis will not be

We ship the order within one
day. Please send us an email if you wish to cancel your order.

If your order has already been shipped and you wish to cancel it, you can return the goods to us as soon as you have received them. For more information, see above. 

Product Guarantees When items leave our online store, we are carefully checked to ensure that they are not 


Each item purchased should only be used for the purpose described and should always be used under the proper supervision of adults. Children using the items should conform to the appropriate age range. Manufacturer's guarantees are not valid if:

1. The item has been misused or not used in accordance with the product guidelines. 

2. The manufacturer's warranty period has expired. 

3. Proof of purchase cannot be presented.

This return policy does not affect your legal rights. 

Product availability All products offered on our website are in stock (unless otherwise 


In very rare cases, an error in our inventory may result in an out-of-stock item being listed as stock. In this case, we will contact you within 24 hours. At this point, you can replace the item with another toy. wait for the reorder or cancel the item and receive a full refund. 

Prices All toy prices are offered in 

Euros. The total postage fees are clearly stated during the cash

fees. We do not charge any hidden fees or surcharges.